Privacy Policy — baazi999

baazi999 processes your personal data only for purposes that are legitimate, necessary, and proportionate. We do not use your data for purposes that would be incompatible with the reasons for which it was originally collected. The following is a comprehensive account of how we use the personal data we hold about you.

Account Management and Service Delivery: We use your registration data to create and maintain your baazi999 account, verify your identity, process your deposits and withdrawals through your selected payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and deliver the gaming and betting services you have requested. Without this processing, we would be unable to provide you with access to the Platform.

Identity Verification and KYC Compliance: We are obligated to verify the identity and age of all players. We use the identity documents you provide to confirm that you are aged 18 or over, that your payment accounts are registered in your own name, and to satisfy our anti-money-laundering (AML) obligations. This processing is a mandatory condition of account operation and cannot be opted out of.

Fraud Prevention and Platform Security: We analyse technical and behavioural data — including IP addresses, device fingerprints, login patterns, and betting activity — to detect and prevent fraudulent activity, bonus abuse, account takeovers, and other forms of Platform misuse. This processing is essential to maintaining a fair and secure environment for all players.

Responsible Gaming Monitoring: We use your gameplay data, transaction history, and session duration information to identify patterns that may indicate problem gambling behaviour. Where such patterns are identified, we may proactively reach out to offer responsible gaming resources or to apply protective restrictions to your account, consistent with our Responsible Gaming commitments.

Customer Support: We use your contact details and correspondence history to respond to your support enquiries, resolve complaints, and maintain a record of our interactions with you for quality-assurance and training purposes.

Platform Improvement and Analytics: We use aggregated and anonymised usage data to understand how players navigate and interact with baazi999, which features are most popular, and where the user experience can be improved. This analysis does not identify you personally and is used exclusively for internal product development purposes.

Promotional Communications: If you have opted in to receive marketing communications from baazi999, we will use your email address and/or mobile number to send you information about new games, promotions, cricket season specials (BPL, IPL, T20 World Cup), and other offers we believe may interest you. You may withdraw your consent to receive marketing communications at any time by contacting support@baazi999 or by following the unsubscribe link in any promotional email.

Legal Obligations: We may be required to process and disclose your personal data to comply with applicable laws, court orders, regulatory requests, or lawful demands from government authorities. In such cases, we will disclose only the minimum data required to satisfy the legal obligation.

baazi999 uses cookies and similar technologies — including local storage, session storage, and pixel tags — to operate the Platform effectively, maintain the security of your account, and understand how players use our services. This section explains what types of cookies we use, why we use them, and how you can manage your cookie preferences.

What Are Cookies? Cookies are small text files that are placed on your device (computer, smartphone, or tablet) by a website when you visit it. They allow the website to recognise your device on subsequent visits and recall information about your preferences and actions. Cookies set by baazi999 are called first-party cookies; cookies set by our third-party service providers are called third-party cookies.

Types of Cookies We Use:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable you to log in, maintain your session, navigate between pages, and use the cashier. Without these cookies, the Platform cannot operate. They cannot be disabled.
• Security Cookies: We use security cookies to detect and prevent fraudulent login attempts, session hijacking, and other forms of account abuse. These cookies record information about your login session, device fingerprint, and access patterns to help us identify suspicious activity.
• Performance and Analytics Cookies: These cookies allow us to measure how players use baazi999 — which pages are most visited, how long sessions last, and where players encounter difficulties. The information collected is aggregated and anonymised. We use this data to improve Platform performance and user experience.
• Functional Cookies: Functional cookies remember choices you make on the Platform, such as your preferred language, display settings, or game lobby filters. They are not strictly necessary but improve your experience by personalising the Platform to your preferences.
• Third-Party Game Cookies: Game studios supplying content to baazi999 may set their own cookies on your device as part of game delivery. These cookies are subject to the privacy policies of the relevant studio. baazi999 does not control or have access to the data collected by these third-party game cookies.

Managing Cookies: You can control and delete cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, or delete all cookies when you close the browser. Please note that disabling strictly necessary cookies will prevent you from using baazi999, as the Platform relies on session cookies to maintain your logged-in state. Instructions for managing cookies in common browsers are available at the relevant browser's help pages. baazi999 does not currently respond to "Do Not Track" browser signals, as there is no universally accepted standard for interpreting such signals.

baazi999 respects your rights over your personal data. The following rights are available to all registered players. To exercise any of these rights, please contact our data team at support@baazi999 with a clear description of your request. We will respond within 30 days of receiving a valid request and will request proof of identity before processing any data access, correction, or deletion request.

• Right of Access: You have the right to request a copy of all personal data that baazi999 holds about you. We will provide this information in a commonly used electronic format (such as a PDF or CSV file) within 30 days of receiving your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details — such as your email address or mobile number — directly through your account settings.
• Right to Erasure: You may request that we delete the personal data we hold about you. We will honour such requests where there is no overriding legal obligation or legitimate business reason requiring us to retain the data. Please note that we are required by law to retain certain data — including KYC records and transaction histories — for a minimum of five years following account closure, and such data cannot be erased early.
• Right to Restriction of Processing: You may request that we restrict how we process your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the lawfulness of our processing. While a restriction is in place, we will continue to store your data but will not actively process it except in limited, specified circumstances.
• Right to Data Portability: Where we process your data on the basis of your consent or on the basis of a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transferred directly to another service provider where technically feasible.
• Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes at any time. Upon receiving such an objection, we will immediately cease processing your data for marketing purposes. You may also object to processing based on our legitimate interests, though we may be entitled to continue processing if we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where our processing is based on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact us at support@baazi999.

We will not charge a fee for handling your privacy rights requests in ordinary circumstances. However, if a request is manifestly unfounded, repetitive, or excessive, we reserve the right to charge a reasonable administrative fee or to refuse the request, providing written reasons for our decision. Where we refuse a request, you have the right to escalate your concern through our formal complaints process.

baazi999 reserves the right to update, revise, or replace this Privacy Policy at any time to reflect changes in our data practices, the services we offer, applicable laws, or best-practice guidance. We are committed to being transparent about any such changes and will take reasonable steps to notify you when material updates are made.

Notification of Changes: When we make a material change to this Privacy Policy — for example, a change to the categories of data we collect, the purposes for which we use your data, or the third parties with whom we share it — we will notify registered players via email to the address associated with their account. The updated Privacy Policy will also be published on this page with a revised "Last Updated" date at the top of the document. We encourage you to review this page periodically to stay informed of any updates.

Continued Use as Acceptance: Your continued use of baazi999 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the Platform and may request the closure of your account by contacting support@baazi999. Your account data will then be handled in accordance with our data retention obligations as described in Section 5 of this Privacy Policy.

Minor Changes: We may make minor, non-material changes to this Privacy Policy — such as clarifications of existing language, typographical corrections, or formatting improvements — without issuing a formal notification. Such changes do not alter the substance of our data practices and do not require your renewed acceptance.

Version History: The current version of this Privacy Policy is effective as of January 2026. If you have questions about changes made in a previous version, or wish to obtain a copy of a prior version, please contact us at support@baazi999.

Contact Us: If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact the baazi999 data team at support@baazi999. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6). If you are not satisfied with our response, you may escalate your concern through our formal complaints procedure as described in the Terms & Conditions.